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Return Policy

Last updated: July 4, 2023

Thank you for shopping at Dylanna Fisher. We value your satisfaction and are committed to providing the best possible experience. If, for any reason, you are not completely satisfied with your purchase, we invite you to review our policy on refunds and returns. We will do our best to address any errors or issues.

Your Order Cancellation Rights

 

You can cancel your order within 14 days without providing any specific reason. The cancellation period ends 14 days from the date you received the goods or when a third party, whom you have appointed and who is not the carrier, takes possession of the delivered product. To exercise your right of cancellation, please inform us of your decision through one of the following methods:

Conditions for Returns

 

To be eligible for a return, please ensure that:

  • The goods were purchased within the last 14 days.

  • The goods are in their original packaging.

Please note that certain goods are not eligible for return, including:

  • Goods made to your specifications or personalized.

  • Goods that are unsuitable for return due to health protection or hygiene reasons or have been unsealed after delivery.

  • Goods that have been inseparably mixed with other items after delivery.

We reserve the right to refuse returns that do not meet the above conditions at our discretion. Refunds apply only to regular-priced goods. Unfortunately, goods on sale or discounted items are not eligible for refunds unless required by applicable law.

Thank you!

We appreciate your understanding and cooperation in following this policy. Your satisfaction is important to us, and we will make every effort to ensure a smooth return and refund process.

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